Guest Contributor: Lone Mopper
Recently a potential client called me with some questions regarding starting a new janitorial service. Initially
when I take calls like this I try to get some background information, see if they have any industry experience etc.
This gentlemen was recently down sized from his corporate job and he had decided to pursue opening his own cleaning
service firm because, as he put it, " it's an easy way to fast cash". This is where I will start my Q
& A and allow them to expand on what they are doing, think they should be doing and want to do.
This guy had
it all mapped out, he had a couple of vacuums he bought at garage sales, 2 used bucket and wringers from Ebay and was already
stocked up on bowl cleaner and glass cleaner from the Dollar Store and Costco.
But he was frustrated, he had been
calling all his friends, family and businesses in his town but was not getting any customers and wanted to know if I could
help him. So I started with the basics.
Below are some of my questions and his answers.
state/city require a business license and do you have it? I don't know.
have liability insurance? No, I want to get customers first before spending anymore money
Do you have material data safety sheets on your products? No--is that really necessary to start
Do you have both a business and marketing plan? Kind of, I need some customers
Why are you starting a cleaning business in a down turned economy? Anybody
can clean and it's low cost starting it and I heard it's easy money. You are making this sound harder then what I
It's a legitimate business field, not a hobby and must be approached professionally.
You are asking other business owners to trust you with access to their facilities while they are gone, you are expecting them
to turn over keys to you and allow you to roam through their office and to gain that trust from them you need to appear as
an industry professional. I strongly urge you to do some research on the industry, see what the requirements are and what
the expectations are as well from your potential customers."Maybe this isn't for
I have a mower in my garage, does that certify me as a professional landscaper?
My wife has these paint brushes that she used to redo a cabinet with, so she's a qualified professional painter now?
The Lone Mopper
Define Office Cleaning